HOLIDAY SEASON
If you want to guarantee a delivery for Christmas and other holiday times, please contact us : info@somewherenowhere.net for the latest delivery time.
COUNTRY UPDATED (29NOV2024):
Canada - Shipping will be delivered by alternative couriers due to the strike affecting Canada Post.
Ukraine, Israel - If shipping isn't available, we will reach out for more details.
For all other area or country not listed, service stays normal. But for further enquiry, please contact us.
GENERAL SHIPPING INFORMATION
DELIVERY
We aim to process your order as soon as possible. You will receive an email confirming that your order has been dispatched. For delivery method and duration, please refer to the table below.
ORDER
Please note that some of our products are hand made in house by our design team, so dispatch times may vary according to availability, it may take a few extra days to catch up on processing orders. Your patience is appreciated.
Most orders require 1-2 working days for preparation before they are ready to be dispatched.
INTERNATIONAL SHIPPING
Customer will be responsible for all local tax/ custom charges involved. If in doubt please contact us for more information.
ALL ORDERS WILL NOW REQUIRE A CONTACT NUMBER TO DISPATCH (for tracking purpose/ local courier communication）
Free economy shipping with be provided for all orders over $USD 250. Tracking included.
FREE INTERNATIONAL SHIPPING ON ORDERS
OVER $USD 250
EXPRESS DELIVERY
We offer Express delivery via Fedex/DHL (service varies to different cournties.) . Please be sure to enter all required information at the checkout, or otherwise delivery will be put on hold.
FEDEX INTERNATIONAL PRIORITY
The delivery time for FEDEX INTERNATIONAL PRIORITY is 2-4 working days after dispatch.
* Please be noted if the delivery is resulted in local tax/custom charges, the delivery will be delayed. We advice you to contact your local FEDEX helpline with the tracking number if any urgent enquiries is required. Customer will be responsible for all local tax/ custom charges involved. If in doubt please contact us for more information.
DELAY?
Full tracking service is available for most destination. You will be able to find the tracking details in the dispatch confirmation. Please contact us if you're worried about your order.
WORKING HOURS
We only ship orders Monday to Friday, 9am-5pm (GMT -5), and does not operate on public holidays. All orders placed during the weekend will be processed on the next working day.
HOLIDAY SEASON
If you want to guarantee a delivery for Christmas and other holiday times, please contact us : info@somewherenowhere.net for the latest delivery time.
CANT FIND YOUR COUNTRY FROM DELIVERY OPTION?
You will be able to find the appropriate country at the checkout page, if you can't find your country while entering your billing details please send us a email and we'll expand our delivery areas as soon as possible.
WRONG SHIPPING ADDRESS?
If you have entered a wrong shipping address/shipping address is no longer available, please contact us asap. If shipment is lost due to an invalid/wrong shipping address, refund will not be issued.
NEED HELP?
For sizing and delivery and returns information or anything else. Drop us an email!
Use the form below to email us about all your questions and concerns.